Privacy Policy

Who we are

Gold Strategics ("we," "us," or "our") builds and manages websites for small businesses. We are based in Lake County, Florida. This policy explains what information we collect through goldstrategics.com (the "Site"), how we use it, and the choices you have. If you have any questions, email us at aaron@goldstrategics.com.

Information we collect

Information you give us. When you submit a form on the Site, we collect what you enter, which may include your name, email address, business name, business location, the services you are interested in, and anything you write in a message field.

Information collected automatically. The Site uses simple first party visitor analytics, hosted on our own server, to understand how the Site is used. This may include pages visited, approximate location derived from your IP address, device and browser type, and how you arrived at the Site (for example, a search engine or a link). This data stays on our hosting, is not sent to advertising networks, and is used in aggregate to improve the Site. We do not use this data to personally identify you.

Chat assistant conversations. The Site includes a chat assistant. Conversations happen in your browser and are kept in your browser's session storage so the chat can follow you between pages. A conversation is only sent to us if you choose to provide your email address in the chat, in which case the transcript and your email are delivered to our inbox so we can respond. Closing your browser clears the stored conversation.

Information we do not collect. We do not collect payment card details through the Site. If you become a client, payments are processed through a secure third party payment link, and your card details are handled by that payment processor, not by us.

How we use your information

• To respond to your inquiries and communicate with you about our services
• To provide, set up, and manage the services you request
• To understand how visitors use the Site so we can improve it
• To comply with legal obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Third party services

The Site relies on a small number of third party services that may process data on our behalf:

• Formspree processes form submissions, including quote requests from our website builder and chat transcripts you choose to send, and delivers them to our inbox. Their privacy policy is available at formspree.io.
• Google Fonts serves the typefaces used on the Site. Loading a font may transmit your IP address to Google.
• Our hosting provider stores the Site and standard server logs.

Cookies

The Site does not use advertising cookies. Any cookies or similar technologies present are limited to basic functionality and analytics. You can control or delete cookies through your browser settings at any time.

How long we keep information

We keep form submissions for as long as needed to respond to you and, if you become a client, for the duration of our business relationship plus any period required for legal or accounting purposes. You can ask us to delete your information at any time.

Your rights and choices

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. To make any of these requests, email aaron@goldstrategics.com and we will respond within a reasonable timeframe. If you are a California resident, the California Consumer Privacy Act (CCPA) gives you these rights by statute, including the right to know, the right to delete, and the right to non-discrimination for exercising them. We do not sell personal information as defined by the CCPA.

Children's privacy

The Site is intended for business owners and is not directed at children under 13. We do not knowingly collect personal information from children.

Security

We take reasonable measures to protect the information we hold, including limiting access to it and using reputable service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

If we make material changes to this policy, we will update the date at the top of this page. Continued use of the Site after changes are posted means you accept the updated policy.

Contact

Gold Strategics
Lake County, Florida
aaron@goldstrategics.com